Privacy Policy

WEBSITE PRIVACY POLICY EFFECTIVE DATE: [JANUARY 1, 2010]

WEBSITE PRIVACY POLICY EFFECTIVE DATE: [JANUARY 1, 2010]

1. INTRODUCTION. Equestiran Coach, LLC (“us,” “we,” or “Company”) is committed to respecting the privacy rights of users of the Company Website (“the Site”), including, but not limited to visitors, consumers, riding professionals, guest coaches, and other users of the Site (“you”). We created this Website Privacy Policy (“Privacy Policy”) to give you confidence as you visit and use the Site, and to demonstrate our commitment to fair information practices and the protection of privacy. In conjunction with this Privacy Policy, you should also review our Terms of Use for a complete understanding of the rules governing the Site which can be found at www.EquestrianCoach.com/terms-of-use This Privacy Policy is only applicable to the Site, and not to any other websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy.

2. INFORMATION COLLECTION PRACTICES

2.1. TYPES OF INFORMATION COLLECTED

(a) TRAFFIC DATA COLLECTED. We automatically track and collect the following categories of information when you visit our Site: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; and (4) types of web browsers used to access the Site (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site.

(b) USE OF COOKIES. We may use cookies to deliver content specific to your interests, to save your password so you don’t have to re-enter it each time you visit our site, or for other purposes. Promotions or advertisements displayed on our site may contain cookies. We do not have access to or control over information collected by outside advertisers on our site. In addition, we and our service providers sometimes use “clear GIFs” in connection with cookies and other website functions. Clear GIFs perform administrative functions without detracting from your online experience. They may be used to perform statistical and administrative tasks including measuring site and page traffic, verifying advertising avenues and positioning images on the web.

(c) PERSONAL INFORMATION COLLECTED. Information collected from you will vary, depending on how you use the Site and what information you choose to provide us. It is possible to browse most sections of the Site without submitting information that personally identifies you (“Personal Information”). However, in order for you to access certain premium services and to purchase products that we offer via the Site, we may require you to provide us with Personal Information. Personal Information includes the following categories of information: (1) Contact Data (such as your name, user name and password, mailing address, phone number and e-mail address); (2) Financial Data (such as your account or credit card number); (3) Demographic Data (such as your zip code, age, occupation and income); and (4) Other Information (includes other specific information you provide regarding products or services you are interested in). If you communicate with us or third parties by e-mail, post messages to any of our chat groups, bulletin boards, or forums, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as Personal Information.

2.2. USES OF INFORMATION COLLECTED. Our use of Information obtained from you depends both on the type of information collected and on the context in which it is collected. We may use Personal Information we collect from you only with your consent or as specified below.

(a) COMPANY USE OF PERSONAL INFORMATION. We use Contact Data to contact you when necessary. If you opt in to the Newsletter program, we use Contact Data to send you information about our company or our products or services, or promotional material from some of our partners. If provided, we use your Financial Data to verify your qualifications for certain products or services and to bill you for products and services. We use your Demographic Data to customize and tailor your experience on the Site, displaying content that we think you might be interested in and according to your preferences. If provided, we use Other Information to provide the products and/or services you purchase or request or to determine which of our participating Professional(s) may be able to serve your needs.

(b) SHARING OF PERSONAL INFORMATION. We share certain categories of information we collect from you in the ways described in this Privacy Policy. We share Demographic Data, Traffic Data, and information obtained from cookies or GIFs with advertisers and other third parties only on an aggregate (i.e., non-personally-identifiable) basis. We share Contact Data with other companies who may want to send you information about their products or services, only if you have specifically requested that we share Contact Data with such companies through your participation in our Special Offers program as described in Section 2.2 (c), below. We also share Contact Data and Financial Data with our business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Site. Those business partners have all agreed to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your Contact Data and other Personal Information to carry out their specific business obligations to Company. If you do not want us to share your Contact Data with any third parties, please email us at info@EquestiranCoach.com or select to “change email preferences” on “newsletters” and “special offers” on your account preferences page, but please understand that such a request will likely limit your ability to take advantage of all of the features and services we offer on the Site. In addition, we maintain a procedure for you to review and request changes to your Personal Information; this procedure is described in Section 3.1, below.

(c) NEWSLETTERS AND SPECIAL OFFERS TO CONSUMERS. Newsletters and Special Offers are considered Services of the Company and follow the same terms and conditions outlined in the “Terms of Use” for the Site.

  1. NEWSLETTERS. Newsletters are distributed by us through EquestiranCoach.com. Any distributions of newsletters will be sent through us only and not directly from participating Professionals. If you opt to receive our Newsletters, your Personal Information will not be shared with Professionals unless you also opt to receive Special Offers.
  2. SPECIAL OFFERS. If you opt to receive Special Offers, you agree to be contacted and receive information from us and/or participating Professionals. We use the information you submit to determine which of our participating Professional(s) may be able to serve your needs. We may then forward your information (including Personal Information) to certain participating Professional(s) who may then contact you directly.
  3. OPT-IN/OPT-OUT CAPABILITIES. You may opt out of either the Newsletter or Special Offers programs at anytime by un-checking the “newsletter” and/or “special offer” email preferences on your account preferences page.

(d) USER CHOICE REGARDING COLLECTION, USE, AND DISTRIBUTION OF PERSONAL INFORMATION. You may choose not to provide us with any Personal Information. In such an event, you can still access and use some of the Site; however you will not be able to access and use those portions of the Site that require your Personal Information. If you do not wish to receive information and promotional material from us or from some of our partners, you may select the appropriate “opt-out” option each time we ask you for Personal Information.

(e) SALE OF INFORMATION. In order to accommodate changes in our business, we may sell or buy portions of our company or other companies or assets, including the information collected through this Web site. If Company or substantially all of its assets are acquired, customer information will be one of the assets transferred to the acquirer.

3. CONFIDENTIALITY AND SECURITY OF PERSONAL INFORMATION. Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce our Terms of Use. Your Personal Information is stored on secure servers that are not accessible by third parties. We provide you with the capability to transmit you Personal Information via secured and encrypted channels if you use a similarly equipped web browser. Unfortunately, no data transmission over the internet or storage of information on servers can be guaranteed to be 100% secure. While we strive to protect your Personal Information, we cannot guarantee or warrant its security. Please contact us immediately by email at info@EquestiranCoach.com if you suspect that the information you share with us is being used in any way contrary to this Privacy Policy.

3.1. USER ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION. We maintain a procedure in order to help you confirm that your Personal Information remains correct and up-to-date. At any time, you may visit your personal profile found in the “Member Area” or “Account Settings” area of the Site where you registered or submitted Personal Information. Through your personal profile you may: (a) review and update your Personal Information that we have already collected; or (b) choose whether or not you wish us to send you information via Newsletters about our company, or promotional material from some of our partners. If you no longer wish for us to share your Personal Information with third parties via the Special Offers program, please send your request to info@EquestiranCoach.com. By contacting us to make any changes to your account settings or Personal Information, you expressly authorize us to access your data for the purposes of completing your requested edits, modifications, or deletions.

3.2. LOST OR STOLEN INFORMATION. You must promptly notify us if your credit card, user name, or password is lost, stolen, or used without permission. In such an event, we will remove that credit card number, user name, or password from your account and update our records accordingly.

3.3. PUBLIC INFORMATION. The Site contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We also make chat rooms, forums, message boards, and news groups available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when deciding to disclose your Personal Information. We reserve the right, in our sole discretion, to edit or delete inappropriate postings from our chat rooms, forums, message boards, and news groups. This reservation of rights shall not under any circumstances obligate us to conduct such edits or deletions, nor shall it cause us to be liable for any such edits or deletions.

4. NOTICE CONCERNING CHILDREN. PLEASE NOTE: We are a general audience site, and do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a Site user is under age 13, we will promptly delete any personal information in that user’s account.

5. UPDATES AND CHANGES TO PRIVACY POLICY. We reserve the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy, simply by posting such change, update, or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Site.

6. CONTACTING US. If you have concerns about this Privacy Policy or our privacy practices in general, you may contact us at:

Equestrian Coach, LLC
P.O. Box 1509
San Marcos, CA 92079
Phone (760) 471-2750
Email: info@EquestiranCoach.com

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